Contact us

Contact Us

At Chilli Beans, we are committed to providing top-notch customer service. If you have any questions, concerns, or need assistance, please feel free to reach out to our Customer Care Team. We are here to help!

Contact Details

• Email: For any inquiries or issues, please email us at info@chillibeans.net.au.
  When contacting us, be sure to include your full name and order number (if applicable) to help us expedite your request.

• Customer Service Hours:
  Our team is available to assist you from Monday to Friday, 9:00 AM to 6:00 PM (AWST).
  We aim to respond to all inquiries within 24-48 hours.

• Mailing Address:
  Chilli Beans Australia
  Westfield Carousel
  1382 Albany Hwy, Cannington, WA 6107

How Can We Help?

Whether you have a question about an order, need assistance with returns, or require product information, our Customer Care Team is here to provide you with support. For quicker resolution, please include as much detail as possible when contacting us, such as order numbers, product names, and a description of the issue.

Visit Us in Person

If you'd like to visit us, our first Australian shop is located at Westfield Carousel, WA. We opened our store in July 2022 and would love to help you find your favourite Chilli Beans products in person!

You can also discover Chilli Beans in over 17 countries. To find a store near you, visit our international store locator at:
https://chillibeans.com/