PRIVACY POLICY

Chilli Beans recognizes and values the protection of your personal information. Chilli Beans also recognizes our customers’ concerns about the collection of their personal information and how Chilli Beans will use that information. Chilli Beans observes and is governed by all relevant privacy legislation and regulations in Australia.

Chilli Beans has implemented this privacy policy in order to reassure our customers about how Chilli Beans will use their personal information.

Collection and use of personal information

By voluntarily providing personal information via any form on this website you expressly authorizes Chilli Beans to treat and incorporate into a file all the data submitted.

The personal information you provide must be true, accurate, complete and updated, being responsible of the damage that can be caused due to the non-compliance with this obligation.

The data entered in the fields marked with * are required to be fulfilled. In the event that the user does not fill in all the required fields, Chilli Beans has the right to decide whether to provide the user the service.

Your personal information, including your email address, will be used for two primary purposes. First it will be used to ensure the proper function of the Chilli Beans website and online software. Secondly, it will be used for marketing, planning, product development and research requirements of Chilli Beans and participating third parties contracted by Chilli Beans.

Security of your information

We will take all reasonable steps to ensure that all information collected from you that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorized Chilli Beans personnel.

Please keep in mind that no information transmitted over the internet can be guaranteed to be 100% secure. We will endeavor to protect your personal information, however we cannot ensure or warrant the security of any information you transmit to us or receive from our online software. These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.

You consent to Chilli Beans disclosing your personal information to other third parties contracted to Chilli Beans located outside Australia. Chilli Beans will take all the reasonable steps to ensure that such recipients respect the confidentiality of this information by abiding by equivalent privacy laws and regulations required in Australia.

Other Privacy Rights

To unsubscribe from Chilli Beans' e-mail database please send an email to  asking to do so. You can also always access the information and content that you provide to us and change it from Chilli Beans' website. If you have any concern on how to do so, please email info@chillibeans.net.au. 

Shopify

Our store is hosted by Shopify, Inc., who provides the online e-commerce platform that allows us to sell you the products. Your information is collected and stored in Shopify databases, on a secure server behind a firewall.

Credit Card Information

Chilli Beans uses the third parties Stripe and Paypal to process any sales paid for via credit card. Chilli Beans does not directly hold any payment information other than billing address and a contact email on its servers. Any information collected by Stripe and Paypal may be used in accordance with their own privacy or other policies and is beyond our control.

Navigation data

Please note that the navigation system and software required for the operation of this Web site obtains some personal data whose transmission is implicit in the communication protocols of Internet. These data includes IP addresses, the domain names of the computer's user, other related operating system information and computer settings. These data is only used to obtain anonymous statistical information on the site and to verify its correct functioning; it is immediately deleted after its processing.

Under-age data processing

The forms contained in this web site are not directed to under 14 years-old people. Notwithstanding the limitations of Internet to effectively check the age of a child, Chilli Beans will make every effort to coordinate procedures to monitor the user's age, and to deny the participation of under 14 years-old children.

IF YOU ARE UNDER 14 YEARS-OLD, REVIEW THIS INFORMATION WITH YOUR PARENTS AND ASK THEM TO CLARIFY ANYTHING THAT YOU MAY NOT UNDERSTAND. CHILDREN UNDER 14 YEARS-OLD NEED PARENTAL CONSENT TO LEAVE THEIR EMAIL ADDRESS OR ANY PERSONAL INFORMATION TO Chilli Beans.

Links

This privacy statement applies solely to information collected by this web site. This web site may contain links to other web sites on the Internet.  Please be aware that we at Chilli Beans are not responsible or liable for the privacy practices of such other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. You access destination links at your own risk.

How to contact us

If you have any concerns or questions, please contact Chilli Beans by sending your questions or queries via our email info@chillibeans.net.au.

Chilli Beans reserves the right to modify or amend this Statement at any time.

We appreciate you taking the time to read Chilli Beans' Privacy Statement.

Mobile Terms of Service

Chilli Beans Australia

Last updated: June 23, 2023

The Chilli Beans Australia mobile message service (the "Service") is operated by Chilli Beans Australia (“Chilli Beans Australia”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Chilli Beans Australia’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Chilli Beans Australia through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Chilli Beans Australia. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to ChilliBeans or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Chilli Beans Australia mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to ChilliBeans or email info@chillibeans.net.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.